Terms of Service

Soul.ai is a closed-beta product that connects to your paid social accounts and creative library to generate insights, recommendations, and briefs, and — where you’ve explicitly enabled it — take actions like pausing spend on your behalf. Features, availability, and pricing may change as the product evolves during beta.

You’re responsible for the accuracy of the information you give us and for keeping your account credentials secure. You’re responsible for having the right to connect any ad accounts, creative libraries, or other data sources you link to Soul.ai.

• Don’t use Soul.ai for anything illegal or for accounts you don’t have the right to manage.
• Don’t try to reverse-engineer, resell, or misuse the product outside its intended purpose.
• Don’t interfere with the security or operation of the service.

Any spend-affecting action Soul.ai takes on your ad accounts requires your permission, as described on our product page. You remain responsible for your ad accounts and the decisions made using Soul.ai’s recommendations.

Soul.ai and its underlying technology belong to us. Your creative, ad data, and brand assets remain yours — connecting them to Soul.ai doesn’t transfer ownership, and we only use them to provide the service to you.

Soul.ai is provided “as is” during closed beta. We work hard to make recommendations accurate and useful, but we don’t guarantee specific results, and you should use your own judgment before acting on any recommendation — especially ones affecting live spend.

You can disconnect your accounts and stop using Soul.ai at any time. We may suspend or end access to the beta if these terms are violated, or as part of normal beta management.

We may update these terms as Soul.ai evolves, especially as we move out of closed beta. We’ll post the updated version here with a new date at the top.